Online Shop

If you have questions about the items in the shop, if there’s an item you can’t find, or if a certain quality of yarn from a brand in the shop is out of stock, etc… You can always contact me at crea-kat@telenet.be and I’ll be happy to help you!

You can pay with various payment methods. After placing your item in the shopping cart, click ‘view cart’ and then ‘proceed to checkout’ to see the selection of payment cards you can choose from, such as Visa, Bancontact, Mastercard, etc…

Shipments are always with track and trace via Bpost: Belgium €7.50 (end-of-year period €8.50). Netherlands, France, and Germany €16.50.
All other countries, including outside the EU, with track and trace via Bpost: €34.00.

For customers outside Belgium who prefer regular shipping without track & trace, please contact me. It will cost €12.00 for shipping, but it’s at your own risk as there’s no reference in case of loss or error. Alternatively, you can choose to send it to a pickup point via Mondial Relay. You can contact me by email to arrange this.

I ship every day except Sunday. Free shipping on purchases of 100 euros or more in Belgium and 120 euros or more in the Netherlands, France, Germany, and Luxembourg.